Refund policy

14-Day Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@gilesstyles.com. If your return is accepted, we’ll provide instructions on how and where to send your package.

Approved returns should be sent to:

Giles Styles
529 W. 41st Street, Suite 178
Miami Beach, FL 33140

Items sent back without first requesting a return will not be accepted.

Return Shipping
Return shipping costs are the responsibility of the customer for standard returns. Giles Styles will cover return shipping only if the item received was damaged, defective, or incorrect.

Swimwear
For hygiene reasons, swimwear must be unworn, with all original tags attached and any hygiene liner fully intact. Swimwear that shows signs of wear or has had the hygiene liner removed cannot be returned.

Damages and Incorrect Items
Please inspect your order when it arrives and contact us promptly if an item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Non-Returnable Items
Sale items, final-sale items, and gift cards are not eligible for return.

Exchanges
The fastest way to receive a different size, color, or item is to return the original item and, once the return is accepted, place a separate order for the replacement.

Refunds
We’ll notify you once we’ve received and inspected your return and let you know whether the refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@gilesstyles.com.